WhatsApp Jonas
Solve a problem without moving the PC

Remote PC help.

For Windows, drivers, gaming settings or a first software diagnosis, Jonas can step in with RustDesk while you keep control of the screen.

  • From CHF 30
  • Connection only with your agreement
  • A visible session you can interrupt
Before connecting

Four simple steps

Start by sending a request. Jonas confirms the price and the time of the work before connecting.

1

Ask for help

Describe the problem to Jonas on WhatsApp or prepare a detailed request.

2

Install RustDesk

Download the application from the official page and open it on the PC concerned.

3

Confirm the connection

At the agreed time, send your ID. Jonas tells you how to allow the connection from RustDesk.

4

Keep control

You see the whole session and can refuse the connection or cut it at any time.

What can be done remotely

Problems suited to RustDesk

Windows and drivers

Errors, updates, graphics drivers, slow start-up or software that no longer works properly.

Gaming settings

NVIDIA or AMD options, game settings, latency, resolution and a check of background programs.

First diagnosis

Reading the temperatures, error logs and PC behaviour to find out whether a workshop drop-off is needed.

A mechanical noise, a machine that no longer starts or a component to replace can't be repaired remotely. Jonas tells you before the session if the information is enough.

Access for a confirmed appointment

Use this part only at the time agreed with Jonas. Nothing is sent until you click the button.

Only your ID is added to the message. No password is requested on this page. Finish sending in WhatsApp.