When is remote help enough?

When the PC still turns on, shows Windows or at least a clear message, and the problem looks like a driver, a broken Windows boot or a BIOS setting that is simple to check.

When do I need to come to the workshop?

When the PC stays black, loops at boot, cuts out under load, no longer outputs a picture or points to the RAM, system SSD, power supply, BIOS or graphics card.

Should I buy a part before the diagnosis?

No. The aim is precisely to avoid buying at random. Before spending, it must be confirmed whether the fault really comes from the power supply, SSD, RAM, GPU or system.

Black screen, boot loop, BIOS, power supply

Gaming PC won't start

If the PC stays black, reboots in a loop, stops before Windows or can no longer get through start-up, the real risk is buying the wrong part. PC4GAMER starts by isolating the fault: power supply, RAM, system SSD, BIOS, GPU, cable or broken Windows.

Describe the fault See the levels

Check before replacing

Three levels of diagnosis

The aim is to identify the cause quickly without promising a motherboard or power supply at random.

Start-up check

30 CHF

Windows or BIOS still visible
Reading the error message
Choice between remote and workshop
First clear direction

Workshop diagnosis

60 CHF

Black screen or boot loop
RAM / SSD / power supply check
BIOS and display check
Most likely cause

Full diagnosis

120 CHF

Unstable or intermittent case
Longer tests
Clear next step: parts / setting
Usable report

No-boot signals

What is checked

No pictureVideo output, GPU, cable, screen, POST sequence, LEDs or motherboard codes.

Boot loopRAM, XMP/EXPO, BIOS, system SSD, Windows corruption or the reset of an unstable profile.

Turns on, then cuts outPower supply, short circuit, abnormal temperature, connectors, CPU cooler or graphics card.

BIOS visibleBoot order, SSD not detected, Windows damaged or a failed update.

After an upgradeCompatibility of PSU, GPU, RAM, BIOS, 12VHPWR cable, assembly or a bracket that is too tight.

How it works

How the diagnosis proceeds

Symptom

What the PC does when you press the power button, with or without a picture.

Direction

Remotely if Windows or the BIOS stays reachable, otherwise at the workshop.

Check

Boot, RAM, SSD, BIOS, power supply, display and stability.

Decision

Reinstallation, a setting or a part to replace.

These four details make it possible to choose the right check quickly and announce the price before any work starts.

By symptom

Choose the right next step

Once the symptom is better understood, these services let you move forward without starting the request again.

General diagnosis

For a problem that mixes crashes, heat, noise and start-up.

See diagnosis

Gaming PC repair

For a job already understood after the first check.

See repair

Remote help

Only if Windows or the BIOS stays reachable and the case is suitable.

See RustDesk